FAQ's
We’ve answered some of the most common questions we get, from timelines to tools to how this whole thing works. Prefer the human touch? We’re just a phone call away. Because sometimes, you need more than an answer, you need a conversation.
Because hourly billing kills creativity. Watching the clock stifles collaboration and ideas. Fixed-fee projects allow us to focus on solving your business challenges, not padding timesheets.
Absolutely. If your logo still serves you, we can build an identity system around it. If it’s holding you back, we’ll recommend a refresh.
Yes. From packaging to signage to menus, we ensure every physical detail aligns with your brand and tells the right story.
Yes. We often migrate sites from WordPress, Squarespace, or Wix into a faster, AI-structured system without losing content or SEO value.
It’s a modern tech-stack site that separates the content management system (CMS) from the front end. The result: faster load times, more flexibility, and future-proof scalability.
Not at all. Some of the best results come from nimble businesses who can move fast. AI-driven personalisation and automation levels the playing field.
Logo design, typography, colour palettes, tone of voice, messaging, visual identity systems, collateral, packaging, and brand guidelines. More than a look, it’s a system.
No. We build lean, integrated systems tailored to your business size. It’s about smarter, not bigger.
Brand strategy sharpens how you show up to the market. Business consulting digs into pricing, offers, operations, and growth pathways. We do both, because they’re inseparable if you want results.
We believe in purposeful pricing. Most projects are fixed-fee, with tailored deliverables designed for your needs. Strategy is always included, because without it, design and web work don’t perform. Smaller projects start from $10K+ with full transformations ranging $20K–$50K.
Because AI tools (ChatGPT, Gemini, Perplexity) don’t “browse” your site, they read structured signals. Schema, headings, and clean architecture make sure you’re understood, cited, and recommended.
High-touch, no-fluff, sleeves rolled up. We ask sharper questions, dig deeper, and tell you what others gloss over. It’s not always comfortable, but it’s always transformative. Clients describe us as invested, transparent, and relentless in helping them grow.
It’s not a surface-level workshop. We map out positioning, pricing, messaging, offers, and bottlenecks. You’ll leave with clarity, a roadmap, and recommendations across brand, web, and business operations.
By keeping it human. We personalise based on intent and behaviour (like showing different CTAs for a returning visitor, not invasive tracking.
Founders, CEOs, and teams who need perspective. Startups looking to launch with clarity. Established businesses ready to scale, pivot, or regain focus. If you’re asking “what’s next?” then strategy is for you.
Regular sites sit still. Intelligent sites adapt. They’re structured for AI discoverability, personalised for users, and automated to optimise SEO performance in the background.
Most branding projects run 4–6 weeks, websites 12–16 weeks depending on complexity. Strategy sessions can be standalone or the first step in a larger engagement. Timelines are always mapped out clearly before we begin.
We’re not your “service providers”, we’re your strategic partners. While others hand over assets, we bring senior-level strategy, brand clarity into every project. You work directly with us (Kim & Maranda), no juniors, no handoffs.
From smart enquiry routing to CRM integrations, automated SEO updates, and dynamic content triggers. We design workflows that save you hours every week.
Because a rebrand won’t fix a broken business model. And a flashy website won’t make up for weak messaging. Strategy makes sure you’re building the right thing, not just a pretty thing.
Because brand is sales. A strong brand earns trust, commands higher prices, and reduces friction in the buying journey. Premium branding isn’t a cost, it’s an asset.